Improving customer service
Fundamentally, a Customer Relationship Management (CRM) system helps businesses manage customer data. This technology allows companies to improve their relationships with existing customers, locate prospective customers and regain lost customers. CRMs used to be associated with large corporations with vast databases of customers but these days t...
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In today's fast paced digital world, small businesses face intense pressure to stay competitive, efficient, and customer focused. Artificial Intelligence (AI), once a tool reserved for large corporations, is now accessible and affordable for small and medium sized enterprises (SMEs). By integrating AI, small businesses can unlock many benefits, from boosting productivity to enhancing customer e...
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