Darren Rowley

Darren Rowley

Cloud Telecoms Expert

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Darren is a Cardiff-based Technology Broker specialising in Telecoms, Unified Communications, Contact Centres, and Cyber Security. With top-tier vendor connections, impartial technical experts, and access to the latest industry insights, he helps technical teams find the best hosted solutions—saving time, energy, and money.

WHY BOOK WITH DARREN

  • Highly experienced expert
  • Access to the best global vendors
  • Gets clients the best deal
  • 90% funded by vendor community
  • Turbo charging procurement process
  • Provides Zoom telecoms advice
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Cardiff Council determined to fundamentally change the way in which it engaged with citizens that resulted in the establishment of the award winning Connect 2 Cardiff contact centre service. Darren was a key member of the supplier project team that drove this initiative forward and was subsequently re-engaged as one of the lead consultants that went on to develop the Consumer Direct Wales, Cardiff GP Out of Hours and South Wales Constabulary / Cardiff Council 101 non-emergency services. The key strategic element that Darren personally led that underpinned these transformational projects was the development of an achievable but realistic business benefit framework. This framework made it clear on what was driving these projects along with the measurable benefits that were achievable. I have no hesitation in recommending Darren as a very capable and effective lead for delivering real business change based upon understood and achievable benefits.

- Crispin O`Connell, Chief Technology Officer - Welsh Goverment (2007-2020)

We have recently used Darren's service to facilitate the process of choosing a new telephony supplier.


Service received from Darren during this process was 100% and I would recommend him to anyone looking to take the strain away from this process.

- Matthew Harding, Sales Consultant

Darren did a great service for us in helping ratify our requirements, providing a shortlist of possible solutions and facilitating all the vendor meetings.


The whole process was quick and painless and his knowledge and expertise within the telephony/unified communications market certainly saved us much time and effort and resulted in a great deal for the Cardiff Council.

- Giles Ballisat, Arts & Theatres Manager , St Davids Hall CARDIFF

We recently worked with Darren when we required an independent viewpoint on our planned phone system replacement. Darren was just what we needed, providing honest, straight forward feedback and swiftly completing a benchmarking exercise to give us the confidence we required in our chosen system. A pleasure to work with and no doubt someone I will again soon.

- Killian Bane, CEO

FULL BIOGRAPHY

Darren Rowley, a seasoned professional and Principal Consultant with over 25 years of experience in the telecommunications sector, is dedicated to assisting his clients in discovering the finest cloud-based technology solutions available through monthly service arrangements.

In a market teeming with options, Darren serves as a trusted advisor, leveraging his extensive industry network, cross-border technical teams in the UK and US, access to the most up-to-date market and industry insights, and direct connections with leading global cloud vendors to help his clients make well-informed choices for both their current and future needs.

Darren represents the new wave of Technology Brokers, operating independently, and his services are predominantly funded (90%) by the vendors, akin to the financing broker model.

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